Privacy Policy

At Zorielle Hospitality, we hold privacy, discretion, and data integrity in the highest regard. This Privacy Policy details our practices concerning the collection, use, disclosure, and protection of personal and commercial data gathered when you visit our website (www.zoriellehotels.com), engage with our corporate communications, or enquire about hotel development, management partnerships, and hospitality services.

By accessing our website or submitting information to us, you consent to the practices described in this policy. If you do not agree with any aspect of this Privacy Policy, please discontinue use of our site and services.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as certain data automatically captured when you browse our digital channels:

• Direct Enquiries & Contact Data: Name, professional title, corporate email address, telephone number, company or organisation name, and correspondence details submitted through email, direct phone calls, or messaging channels.
• Partnership & Real Estate Information: Details concerning hospitality property assets, geographical locations, investment ranges, architectural blueprints, or management proposals shared for evaluation.
• Technical & Browsing Information: Internet Protocol (IP) addresses, browser type, device identifiers, operating systems, referring URLs, pages visited, duration of visit, and interaction patterns gathered via server logs.
• Cookies & Tracking Technologies: Information collected via cookies and similar technologies to facilitate smooth website navigation and evaluate performance metrics.

2. How We Use Your Information

Zorielle Hospitality uses the gathered data strictly for legitimate commercial, operational, and development objectives, including:

• Responding to partner, owner, and developer enquiries with tailored hospitality advisory.
• Evaluating hotel management, brand licensing, and joint-venture development opportunities.
• Operating, maintaining, optimizing, and ensuring the digital security of our website.
• Sending relevant corporate announcements, brand publications, or project updates when requested.
• Complying with statutory, regulatory, and legal obligations applicable to our operations.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may disclose data under the following limited conditions:

• Corporate Affiliates: To subsidiaries, affiliates, and property operating entities within the Zorielle Hospitality group for business operations.
• Authorized Service Providers: To vetted technology vendors, hosting providers, and professional advisors bound by stringent confidentiality agreements.
• Legal Mandates: Where required by applicable legislation, judicial orders, governmental regulatory bodies, or to protect the rights, safety, and property of Zorielle Hospitality.

4. Data Security & Confidentiality

We employ modern administrative, physical, and technical safeguards engineered to defend your personal information against unauthorised access, alteration, disclosure, or accidental destruction. While no electronic transmission over the internet can be guaranteed to be fully invulnerable, we regularly assess and enhance our security protocols.

5. Retention of Information

We retain personal information for the period necessary to fulfil the objectives outlined in this Privacy Policy, unless a longer retention period is required or permitted by statutory, legal, tax, or regulatory requirements.

6. Your Privacy Rights

Subject to applicable regional laws, you may hold rights regarding your personal information, including:

• Requesting access to the personal information we maintain concerning you.
• Requesting correction or updates to inaccurate or incomplete information.
• Requesting deletion or erasure of your personal records from our active systems.
• Opting out of non-essential promotional correspondence at any time.

7. Cookies & Tracking Technologies

Our website uses minimal, necessary cookies to provide an intuitive user journey and analyse site traffic trends. You can manage or block cookies through your individual browser settings; however, disabling certain cookies may affect how specific features function.

8. Policy Updates & Amendments

Zorielle Hospitality reserves the right to amend or revise this Privacy Policy periodically to reflect evolving business practices, technological improvements, or legal standards. Revisions will become effective immediately upon being posted on this page with an updated “Effective Date”.

9. Contact Information

For any inquiries, requests, or privacy concerns regarding this Privacy Policy, please contact our team directly: